Service Intake
Bring requests from staff, customers, partners, email, SMS, and portals into a controlled queue.
Configurable cloud operations platform
One platform for the work your organization actually performs.
MaxTrak Cloud connects requests, scheduling, teams, sites, assets, preventive maintenance, customers, partners, communications, quotes, documents, reporting, and mobile apps—without forcing every business into the same operating model.
Primary platform: platform.maxtrak.com · A fully functional demonstration environment is available for qualified larger organizations.
Operations Control
Live portfolio overview
38
Open work
12
PM due
16
Active teams
7
Approvals
New request reviewed and classified
Quarterly maintenance scheduled
Field arrival confirmed
Customer approval received
The MaxTrak platform
Built for service organizations—and adaptable far beyond one industry.
Use MaxTrak for field service, facility operations, maintenance, inspections, technical support, partner programs, multi-location businesses, distributed teams, or any workflow that needs controlled requests, scheduling, evidence, communication, and accountability.
Scheduling & Dispatch
Coordinate teams, subcontractors, routes, appointments, availability, priorities, and approvals.
PM & Asset Management
Create recurring programs by site, asset, service type, frequency, checklist, and responsible team.
Mobile Apps
Purpose-built mobile experiences for technicians, employees, managers, customers, and approved partners, including field updates, photos, signatures, notifications, and offline-capable workflows.
Customers & Partners
Secure portals, requests, project visibility, protected sites, invitations, communications, and records.
Quotes & Reporting
Create quotes, capture deficiencies, obtain approvals, produce reports, and preserve the complete audit trail.
Included platform
Useful from the first day—not empty software.
The base platform includes the operational tools required to receive work, coordinate people, maintain records, manage recurring service, and communicate with customers and partners.
PM starter allowance
Preventive maintenance management is included for the first five active sites or services.
Service requests, tickets, work orders, and complete history
Customer, site, asset, contact, and partner management
Team scheduling, dispatch, availability, and mobile workflows
Mobile apps for technicians, employees, managers, customers, and approved partners
Preventive maintenance for the first five active sites or services
Configurable PM templates for equipment, facilities, vehicles, inspections, and recurring services
Quotes, findings, deficiencies, approvals, photos, and reports
Role-based customer, technician, partner, provider, and admin portals
Dashboard reporting, operational audit trail, and document records
White Label Platform
Your brand. Your customer relationship. MaxTrak underneath.
Launch a complete operations platform under your own identity at platform.maxtrak.com or through an approved custom domain. MaxTrak provides the software, infrastructure, security boundaries, and configurable modules while your organization controls the customer experience and commercial offering.
Your branded experience
Use your logo, colours, terminology, customer portals, mobile experiences, emails, and reports.
Protected operating tenant
Keep customer data, roles, permissions, departments, sites, workflows, and audit history securely separated.
Your product configuration
Select the MaxTrak modules, integrations, limits, workflows, and service packages that fit your market.
Your domain and relationships
Operate through your own domain while keeping your brand, commercial model, and customer relationships.
Multi-tenant structure
One master platform. Protected operating environments.
Operating tenants
Each customer operates in its own protected MaxTrak environment. Service providers, manufacturers, contractors, facility operators, property organizations, and other organizations can configure the platform for their own teams, customers, sites, and workflows.
Subsets and white labels
Business units and customer programs can operate as secured subsets inside a parent tenant. Independent customers can receive their own white-label tenant, branded portals, workflows, and optional modules.
Straightforward Canadian pricing
Start small. Add users and premium capacity as required.
Core platform
$149 CDN/month
Includes five users, core operations, five active PM sites or services, and up to 200 SMS segments monthly.
Additional users
$20 CDN/user/month
Add people as the organization grows. SMS overages and unusually high file storage are billed separately.
Enterprise
Custom
For large workforces, national programs, multiple operating groups, advanced integrations, and premium automation.
White Label
Custom
Your brand, protected tenant, configured modules, customer-facing portals, mobile experiences, reports, domain, onboarding, and support.
Request pricingDemonstrations
Explore the public demo—or request the complete working environment.
The limited demo introduces the platform. Qualified larger clients can be provided a fully functional demonstration tenant with realistic users, workflows, scheduling, PM, requests, reporting, and premium modules.